User Data Deletion Policy

User Data Deletion Policy for OdomCare

1. Introduction

OdomCare (“we”, “us”, “our”) is committed to respecting your privacy and ensuring your personal data is protected. This policy outlines the process for requesting the deletion of your personal data from our systems.

2. Data Deletion Requests

You have the right to request the deletion of your personal data. To initiate a deletion request, please contact us at privacy@odomcare.com with the subject line “Data Deletion Request” and include the following information:

• Your full name
• Email address associated with your account
• Specific data you wish to delete

3. Verification Process

To protect your privacy, we will verify your identity before processing your deletion request. You may be asked to provide additional information to confirm your identity.

4. Data Deletion Timeline

Upon receiving your verified request, we will process your data deletion request within 30 days. You will receive a confirmation email once your data has been deleted.

5. Data Retention Exceptions

Certain data may be retained for legal or administrative purposes, including:

• Compliance with legal obligations
• Resolution of disputes
• Enforcement of our agreements
• Security purposes

6. Account Deletion

To comply with GDPR, we offer the possibility to delete accounts on our site:

• User-Initiated Deletion: If users can delete their accounts themselves, please follow this guide for detailed instructions.
• Admin-Initiated Deletion: If accounts are deleted by an admin, users can send their account erasure requests to privacy@odomcare.com. Refer to our Privacy Policy for more details.

7. Contact Us

If you have any questions or concerns regarding this Data Deletion Policy, please contact us at privacy@odomcare.com.

8. Amendments

We may update this policy from time to time. Any changes will be posted on this page and, if significant, notified to you via email or website notice.

Guide to Deleting Your Account on OdomCare

Step-by-Step Instructions for User-Initiated Account Deletion

1. Log In: Go to www.odomcare.com and log in to your account.
2. Account Settings: Navigate to the ‘Account Settings’ page, usually found in the dropdown menu under your username or profile icon.
3. Delete Account: Look for an option labeled ‘Delete Account’ or ‘Close Account.’ This option might be under a tab like ‘Privacy’ or ‘Security.’
4. Confirmation: Click the ‘Delete Account’ button and follow the on-screen prompts to confirm your decision. You may be asked to enter your password again.
5. Feedback (Optional): You might be asked to provide feedback on why you’re deleting your account. This step is optional.
6. Final Confirmation: Confirm the deletion one last time. You should receive an email confirmation that your account has been deleted.

For further assistance, please contact us at privacy@odomcare.com or refer to our Privacy Policy.